Support

We usually reply within two business days.

Email support@reboundrelay.com with your workspace name and a short description of the problem. Please never send passwords, API keys or tokens by email; we will never ask for them.

Common questions

How do I disconnect a provider? Use Disconnect on the connection in Podsteps, or remove Podsteps from the provider's connected apps or integrations settings.

Can Podsteps change my existing DNS records? No. It only adds records that are missing, and tells you when an existing record needs your attention.

How do I delete my data? In the app, use Account & security to delete your account or Workspace settings to delete a business. Both have a 30-day window to change your mind, and sites can be taken offline right away. You can also email us from your account address.

I didn't get the confirmation email. Check spam, then use Resend the email on the sign-in page. Still nothing after a few minutes? Email us and we'll confirm your account.